FAQs

EMBRACE® ACTIVE SCAR DEFENSE

Treating and minimizing scars can be tricky. Questions inevitably come up.
If you don’t see your question answered below, here’s how you can contact us:

Customer support: 1-855-722-7879 | Live Chat| Email: support@neodynebio.com | Product Support: 1-855-NOSCAR2

embrace® Active Scar Defense is the first scar management product of its kind. The two part device includes a patented self-applicator and a silicone dressing. Once applied over the forming scar, embrace® relieves the natural tension that exists during the skin’s healing process–effectively treating the primary culprit of scarring.

For more information on embrace Active Scar Defense, click here.

Developed by two of the world’s leading scar experts and renowned plastic surgeons, embrace MINIMIZE is a silicone scar-aid made with patented Stress-Shield Technology + 100% medical grade silicone. embrace MINIMIZE protects and hydrates the scar site, helping to improve the scar’s appearance and texture in as little as 4 weeks.

embrace MINIMIZE is intended for use on old, existing hypertrophic and keloid scars from cuts, injuries, or surgeries. Each sheet is designed to last an average of 10 days then discarded. embrace MINIMIZE may be cut to size for smaller scars. If you are trying to improve the appearance of an existing scar you’ve had for more than 6 months, then embrace MINIMIZE is right for you. If you are looking to treat a newly forming scar that is less than 6 months old, use embrace® Active Scar Defense.

Currently, embrace MINIMIZE is not sold through physician offices and is only sold online.
For more information on embrace MINIMIZE, click here.

It is recommended to apply embrace® 1-4 weeks after suture removal on a closed, dry incision, where no scabs are present and worn for approximately 8 weeks (about 2 months). For newly formed scars, treatment with embrace® can be initiated up to 6 months post-surgery. If you scar easily or have a history of keloid scarring, embrace® should be worn for 12 weeks or longer.

The Instructions For Use can be found inside the embrace® packaging. Digital copies of these instructions, can be found here:

An embrace® representative may be available in your area. Click here for more information. An online Portal will be made available to you soon for all your ordering needs.

Product support is available at 855-NOSCAR2 (855.667.2272). This professionally staffed hotline offers product support to help your patients achieve the best possible results with embrace® Active Scar Defense. Available Monday – Friday, 9AM-5PM PST.

Embrace® informational resources can be downloaded here.

Yes – for more details, please contact your local sales rep or embrace® customer support at: 1-855-722-7879

If you are interested in learning more about embrace or have questions regarding an existing order, please contact
customer support: 1-855-722-7879
Email: support@neodynebio.com
Product support: 1-855-NOSCAR2

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